TNB says the installation of the new Smart Meter is free of charge. Users will first be notified by mail prior to the visit, which also provides the expected date of the installation. TNB added that the process will only be done on the scheduled date if at least one adult is present at home. For apartments and other high rise residences, the company will inform the building’s management and residents association prior to installation.
For those unfamiliar, the new TNB Smart Meter can help you to keep track on how much energy you are using by utilising the company’s myTNB mobile app or through the myTNB Portal. TNB says that the device will continuously read your energy usage and updates the information on its portal every half-hour.
This is aimed at encouraging users to regulate their energy usage to save money and the environment, it added. Additionally, users are also able to pay their Smart Meter bill through the myTNB app. As noted by TNB, a future update will soon enable the app to notify users if their electricity supply is disconnected.