Google Drive Files Gone Missing Due To a Bug In The Desktop App

Google Drive is one of the best cloud storage options available and is open to the public. However, according to a trending support thread on Google’s support forums, users have reported that some of their files have started to disappear from the service in recent months. Furthermore, since none of these files were deleted manually, they don’t appear in the platform’s recycling bin feature and thus cannot be recovered (so far).

Early on in the investigation, many speculated that the files vanished due to a hacker attack, but this isn’t the case. According to a thorough investigation, it has been concluded that the issue stems from the Google Drive app for desktop, which affects users regardless of whether their system is Windows or Mac. With that said, users on the browser variation of the service can rest easy.

It was also discovered that the bug would eliminate the data from the account, almost reverting the account back to a state before that data was made. Unfortunately, there’s no explanation for it so far, but Google has confirmed that this problem is related to a syncing issue seen in the recently rolled-out v84.0.0.0 through 84.0.4.0 of Drive.

Although this issue affects – as Google puts it – a “limited subset of Drive for desktop users,” it is recommended to backup all important files and documentation. Furthermore, the company has warned users to avoid disconnecting their Google account from the Drive on desktop, and that they should not tamper with the “DriveFS” folder that’s locally found on their machines in any way, shape, or form.

Apple Being Investigated Again By Brazil For Missing iPhone 13 Charger

Brazil’s Foundation for Consumer Protection and Defense (Procon-SP) has revealed that they’ve already started investigating Apple’s decision to once again sell the new iPhone without the charger, before it’s even started shipping in the country. The report by local publication TechTudo says that by 29 September, both Apple and Samsung will be notified for selling the charger separately from the iPhone 13, Galaxy Z Flip3, and Galaxy Z Fold3.

Apple already got in trouble with Procon-SP when it first decided to exclude the power brick from the iPhone 12, with the regulator fining the tech giant US$2 million (~RM8.3 million) earlier this year, which also included charges of misleading advertising and unfair terms. Even before they had taken action against the company, the regulator already concluded back in November that Apple’s move did not demonstrate environmental gain.

Procon-SP’s executive director Fernando Capez told TechTudo that it’s not legal to sell the phone and charger separately as “you can only charge the device with that power brick,” leading to customers being obligated to buy two products. Even though Apple already says on its website that the iPhone 13 doesn’t come with the charger in the box, he believes this is not enough – calling it “camouflaged information”.

Capez added that consumers already have an expectation of getting the charging brick with their smartphones and wants Apple to stamp the change on the packaging so that consumers are aware. For the record, while Samsung also followed Apple’s decision as well, the South Korean firm avoided a fine from Procon-SP by striking a deal to include a “gift” charger with Galaxy S21 pre-orders in Brazil.

The consumer protection regulator is looking into forming a class action to help any consumers who feel that Apple should give them a free charger, and advises consumers that for now, they should file a small claims suit in civil court. Apple did not give a response to TechTudo, though when the company was fined in March, they commented that “all iPhones sold in the country work with the available chargers, including third-party ones since they follow Anatel standards.”